Tag Archives: communication

conversation

5 Ways To Improve Your Conversations

Most of us have a range of different conversations throughout an average working day. These can look like anything from department meetings and phonecalls with clients; to grabbing a coffee with a colleague or catching up with a friend. These conversations can be very important, as a positive conversation can have very successful outcomes. However in a world where the face to face conversation seems to have been slowly replaced by online interactions, in the words of Jim Brown, ‘technology is creating a society with relationships a mile wide but an inch deep’.

conversation

Conversation is the key to building deeper relationships, so try our 5 tips to help you achieve more fruitful conversations:

Focus

Give conversations your full attention in that moment, as allowing ourselves to be distracted when someone is speaking to us is the ultimate no-no. However good you think you are at multi-tasking, you will never be able to give your full focus to someone if you are simultaneously looking at your phone or computer screen.

Make time

Meaningful conversations don’t have to be reserved only for the times when you have hours to spare. Even when you only have a few minutes to spare you can still make the time count by giving the conversation. Ken Blanchard famously suggested that managers should spend just 60 seconds setting goals, giving praise or coaching individual team members in the One Minute Manager.

Consider your phrasing

The key to encouraging people to open up is to avoid simply asking ‘How are you?’ in a way that allows them to answer ‘I’m fine, how are you?’ Try using different phrasing and altering the emphasis of certain words, as this can help to encourage a more thoughtful response which then opens the door to a deeper conversation.

Listening

Forget advice about using eye contact, open body language and nodding to show you are listening, and don’t stress about showing you have heard them by repeating their words back to them. Focusing on these techniques could distract you from actually hearing what is being said. If you are genuinely listening with sincerity and curiosity then the speaker will know that they have your full attention.

Use open questions

If you want to keep the conversation going then try to always ask ‘why?’ rather than ‘what?’ or ‘how?’.  Open questions often lead to the best answers and encourage people to open up.

 

10 tips to become a better leader

10 Tips to Help You Be a Better Leader

10 tips to become a better leader

Getting enough sleep is important not just for our health, but in order to function as a good leader. This, combined with a positive team, honesty and much more is the perfect recipe for great leadership.  Follow these 10 tips closely and you yourself could be on the way to becoming a great team leader which can improve the efficiency of both your colleagues and your business.

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Make Time For A Slow Conversation

We know that a lot of people live life at a fast rate, craving fast food, fast transport and fast broadband. With the advancement of technology and social media, we are able to communicate much quicker, much further afield and much easier but this could be threatening the depth of our conversations.

London UndergroundFrom the moment we wake up to the time we go to bed, we live life at such a fast pace that we struggle to make time for a slow conversation. The London Underground is the start to many people’s days and we have found some interesting statistics about it. Did you know …?

  • The total number of passengers carried last year was 1,107 million (1.107 billion). Continue reading

Top 5 Team Leader Tips Learnt From Bees

In 2012, there were thought to be too many bees in London according to the London Beekeepers Association so we, at Team Building London, thought it would be good to look at what makes them such so successful in our city .

Bees show great team work.

Bees show great team work.

We discovered that their success was down to team work so here are 5 tips from London’s bees to help team leaders be better at what they do:

1. Co-operation is key
Bees are very small in size but they work together a one single organism to work towards a common goal. This means great things can be achieved with team work.

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